Why Choose FDM?
THE FACTORY DIRECT MATTRESS EXPERIENCE
At Factory Direct Mattress, our goal is simple - exceed your expectations in Quality, Price & Customer Service.
Why Choose Factory Direct Mattress?
Low Prices: Our mattresses are LITERALLY direct from the factory, No Middlemen. FDM has Exclusive Products made for us in the very same Factories that make the Brand names you would recognize. By having our own product lines, we can lower costs by eliminating Brand Royalties, National Advertising Budget and Factory Salesman Commissions. We do not accept free Trips, advertising money or salesman spiffs. In lieu of, we ask our manufacturers to use that money to lower our prices so we can lower your prices. We lease an efficiently sized storefront and by being open 'by appointment' only instead of paying a staff, cut our overheard expenses. This is all to bring you prices that blow away the big box stores!
High Quality: We work closely with all of our manufacturers to ensure the products we offer are absolutely the best QUALITY we can produce. You get the best materials available and the best warranty to back it up. Our mattresses have less than 1/3 of the industry average warranty returns.
Full Warranties: Most of our mattresses have at least a 10-Year full warranty. Come buy your mattress for the next decade.
Customer Service: Your satisfaction is paramount so CUSTOMER SERVICE is extremely important to all of us here. Every day we strive to create a Customer Friendly culture that you will most certainly notice and appreciate. No pressure sales, no time constraints, just cheerful assistance. Our goal is to make the mattress buying process simple, painless, and pleasant. If something is off, we’ll do everything we can to make it right. We continue to grow and be successful because of Repeat Customers and Referrals and this can only happen if we perform at 100% in Quality, Price, and Customer Service.
No Pressure: Nobody likes to deal with a high pressure salesman that's paid on commission. We’re here to serve and help you solve your current mattress problem.
Honesty: The mattress industry doesn’t have the best reputation for honesty and transparency. This allows us to stand out by treating customers how we’d like to be treated.
Latest Trends: We have the hottest trends in sleep & bedding. Voice-controlled adjustable bases, copper-infused cooling mattresses, memory foam, hybrids. You name it, we have it or can get it!
Kirkland Style: Most of our mattresses are “private labeled” for FDM. Just like Costco’s “Kirkland” brand, we offer exceptional quality without you having to pay for a brand’s marketing campaigns.
Local: Our store is locally owned and operated but backed by an entire FDM organization. And all of our mattresses are built in the US. When you’re buying from us, you’re keeping your money close by and supporting USA products.
GhostBed, Puffy, Nectar & DreamCloud Dealer: These are some of the best-selling online mattress brands but wouldn’t it be nice to try them before buying? We’re one of the few places in the area that you can both try and buy these brands. Come see what the buzz is about!